Last Updated On: 04-02-2023
By Using StellaNode Host you agree to be in compliance with the following Terms. In the event of you violating/trying to violate the following Terms, you may be permanently banned from StellaNode Host
The customer is not under any obligation and may cancel at any
Orders will be delivered immediately unless there is not enough
StellaNode Host will do everything possible to ensure that there is always enough
If the Customer does not renew the server, StellaNode Host is authorized to shut down the server after it has been expired.
If the Customer does not renew the server, StellaNode Host is authorized to remove all data of this server, 3 days after the server is expired.
Support for Plugins or third party and code will not be
StellaNode Host is not responsible in case of Data Loss. The customer is responsible for making
The customer is not allowed host or run any websites/programs that are prohibited under law. Such as performing DDoS attacks, hosting child porn content and hosting copyrighted content.
The customer is not allowed to send spam from his StellaNode Host
If the Customer does not renew the server, StellaNode Host is authorized to shut down the server
If the Customer does not renew the server, StellaNode Host is authorized to remove all data of this server, 3 days after the server is expired
StellaNode Host is not responsible in case of Data Loss. The customer is responsible for making
StellaNode Host is allowed to suspend the server if there is any kind of illegal activity on the
The customer can open a ticket on our Discord server or send us an email to support@StellaNode Host.net, if he has any questions regarding his service.
The official (non-SLA) response time of StellaNode Host is 24 But in practice, this can of course be a lot faster.
StellaNode Host only offers support on the services provided by StellaNode Host
StellaNode Host does not provide support for third-party
Once you open a ticket regarding server issues the technical team will have right to fix the issues, Once the issues is fixed we don't login without customer permissions
By placing an order, the customer accepts that StellaNode Host does not accept any refund request that isn't covered by our refund
If StellaNode Host services are unavailable for less than 99 percent of the time due to technical faults on our end, the client is entitled to a refund.
Downtime not caused by StellaNode Host such as a misconfiguration made by the customer does not count.
A refund will be processed within 7-14 business
If the justification for the refund is "I don't know how it works," the refund will be The client is in charge of installing and configuring any apps or plugins on his server.
The customer may not refund the payment, through payment services such as PayPal by submitting a claim. They must always request a refund via StellaNode Host support
If the customer opens a claim with PayPal or opens a dispute at the credit card provider, StellaNode Host may immediately stop and delete the services of the customer without
If you believe a user is abusing our services, you can contact us at support@StellaNode Host.net and our team will launch an investigation.
StellaNode Host is not responsible for the content that the customer is hosting
StellaNode Host will remove illegal content or other illegal applications/scripts that are not permitted by law
Downtime not caused by StellaNode Host such as a misconfiguration made by the customer does not count.
StellaNode Host is not responsible for data loss in any The customer is responsible for making backups
StellaNode Host is allowed to change the terms and services at any time
StellaNode Host has to announce every change in the #news channel in it's Discord
Once you Cancelled the servers kindly turn off the Subscription on Paypal or Stripe etc. This could avoid the auto payments.
