Terms Of Service

Introduction

We have a few rules and regulations regarding our services for the benefit of all of our customers because it is critical that you follow them. We've made them as plain, concise, and easy to understand as possible. "Your service" and related phrases apply to any service you have rented from us. For the purposes of this document, Stellanode is referred to as "we", "us" and other related phrases.

If any of these sections leave you perplexed after reading our Terms of Service, please contact support and ask for clarification. While we will make every effort to provide reasonable notice of important changes to this text, it is not always possible, so check back periodically for updates.

Latest Revision: October 8th of 2021

Changes were made to the "Privacy" section.

You accept and agree to be bound by our Terms of Service by purchasing any service from our website. For whatever reason, we reserve the right to cancel, suspend, or terminate any service offered, with or without notice or warning or refund. We also retain the right to change our Terms of Service at any time, with or without prior notice to the customer. It is the client's responsibility to review the most recent Terms of Service on a regular basis. If any client fails to comply with the revised Terms of Service revisions, we reserve the right to terminate their service.

Content

You can use our service to host content, but you are responsible for the legality, reliability, and appropriateness of the content you host on our service. You represent and warrant that the content is yours or that you have the right to use it and grant us the rights and licenses set forth in these terms, and the hosting of your content on or through the service does not infringe on any person's privacy, publicity, copyright, contract rights, or other rights. We are not liable for the content posted by customers. You expressly acknowledge and agree that you are solely liable for the content and all activity that occurs under your account, whether it is done by you or a third party. You may not transmit any content that is unlawful, threatening, libelous, defamatory, obscene, or otherwise objectionable.

Security

Your account is your account, do not give out your account information. If you want to give someone else access to your server, they must create their own account and you can select what access they have in the "Users" section of the control panel. Your services may be suspended or terminated if you fail to report account breaches. Since we prohibit you from sharing your account details with another user, we assume that any use of your service to violate our terms and conditions was done by you. As a result, you and your service will face consequences. In addition, do not use your service to exploit flaws in our software or hardware, or the software or hardware of other internet services.

Privacy

The WHMCS software, which is used on our billing panel, stores access logs with details for each visitor for security reasons, which include information such as your browser details and IP address through the use of cookies or small pieces of data saved on your computer. You can disable and delete these in your browser, but they are required for certain features to function properly. Personal information provided through our billing system is retained until the account is closed. These details are only available to Stellanode administrators and are used solely for order fulfillment. Contact us if you want to close your account.

Payments

Until the first payment is received, services are not activated. If you do not renew your service before it expires, it will be suspended until the balance is paid. Any chargebacks or payment disputes will result in the immediate suspension of your account. If you have a problem, please contact support; we are happy to assist you. Account credit and all payments for services are non-withdrawable and non-refundable. If you do not wish to continue receiving services from us, you must cancel the service through the Stellanode client area. If you need help with this, please contact our support team. You should also cancel any PayPal subscriptions that you have activated for your account. We cannot and will not be responsible for incidental payments made as a result of using the automatic payment subscription service because we do not have access to the client's PayPal account.

Minecraft

EULA Agreement

Upon starting your server, our panel prompts you with a message stating that you have to accept Mojang's End User License Agreement and the server won't start until you press "Accept". If your server is discovered to be in violation of Mojang's End User License Agreement, it may be temporarily suspended until the violating content is removed.

Reselling

We are reselling from a server hosting provider known as AME Hosting. As a result, we are unable to compete in terms of pricing. However, we will continue to endeavor to provide other benefits in our Minecraft hosting to compensate for this and make your products from us worthwhile.

Discord Bot

Fair Use Policy

Violations

We may attempt to provide notices or warnings via email or support ticket for certain violations of these Terms of Service, but this is at our discretion. Any violation of these terms, as well as any attempt to abuse or exploit our system, may result in account suspension, termination, or closure without refund.